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HIJINX

Venues that feel like they run themselves

The agentic guest experience platform for entertainment venues.
Take the leap.

Built for venues
like yours
// The problem
Operators evolved.
Buildings evolved.
Software didn’t.

Your software is stuck in 2016.
Or 2006.

...it’s currently 2026

Cinemas became venues. Bowling, axe throwing, kitchens, parties. The buildings evolved. The tools never did. Now you and your team are the integration layer and that’s costing you.

01
The empty Tuesday lane
Sat there until close. No one marketed it. No one even noticed.
−$1,400
02
The burger never ordered
Family walked past the counter. Nobody suggested food. They left hungry.
−$84
03
The party booked elsewhere
Mum spent 20 mins on your site. Couldn’t figure packages. Called next door.
−$1,800
04
The 200 who never came back
They had a fine time once. Nobody gave them a reason to return.
−$1,250
// Building towards the autonomous venue

The age of the dashboard is over.
The age of the agent has begun.

STAGE 1
Analog
You pull data. You think. You act.
YOU ARE HERE
STAGE 2
Automated
Reports arrive. You still think.
STAGE 3
Assisted
Copy+paste to AI. It guesses. You execute.
HIJINX
STAGE 4
Agentic
The Hijinx agents observe, think, and propose. You approve. They act.
THE DESTINATION
STAGE 5
Autonomous
Trust in the agents is earned. You set strategic direction. They act, learn, repeat.

Most operators are stuck copy-pasting between dashboards, spreadsheets, ChatGPT, and Mailchimp. HIJINX is the leap your venue needs — the first platform built for agentic operations.

// The platform

Everything your venue needs, connected.

Bring your own systems or use what the platform provides out of the box. Each module ships standalone but the magic is when they share a brain. Every event flows to the team of agents.

01
Ticketing
02
Reservations
03
F&B POS
04
Website
05
Mobile app
06
Kiosk
07
Scan-to-order
08
Campaigns
09
Promotions
10
Loyalty
11
Subscriptions
12
Gift Cards & Vouchers
→One unified platform. Every guest, every shift, every transaction in one place — readable by every agent, every report, every integration.
// HOW IT WORKS

The HIJINX venue stack

Products, integrations, tools, and resources that give your agents the ability to act.

01LAYER 1 · PLATFORM

The foundation.

A toolbelt of modules. One unified data layer. Ticketing, reservations, F&B POS, website, mobile, kiosk, scan-to-order, campaigns, loyalty, subscriptions, memberships, gift cards — all running on the same brain.

02LAYER 2 · DATA

Every event, captured.

Bookings, transactions, abandoned carts, chat messages, kitchen tickets, capacity, weather, marketing performance. The stack writes a single readable stream — every event flows to every agent in real time.

03LAYER 3 · AGENTS · WITH TOOLKIT

Biased toward action.

ChatGPT over your data is impressive — until you ask it to actually do something. Each agent comes with a toolkit that reaches through every layer: read the data, draft the campaign, push the offer, refund the guest, rebook the lane. AI without the stack is a chatbot.

04LAYER 4 · JINX

The great orchestrator.

Jinx orchestrates the agents and presents you the proposals that matter most. One interface for the whole venue. So much more than a chatbot.

AI without the stack
is just a chatbot.

ChatGPT sitting on top of your data is impressive — until you ask it to actually do something. Our agents come with a toolkit that reaches through every layer of the stack: read the ledger, draft the campaign, push the offer, refund the guest, rebook the lane. Eyes and hands.

// Are you ready to take the leap?

Eight things HIJINX
did before lunch

06:14
Atlas· Insights & Analytics
Crunched overnight numbers across 14 systems. Surfaced a Tuesday-2pm bowling anomaly: lanes 1–4 underbooked five weeks running.
06:42
Jinx· Orchestrator
Drafted a recovery play across Ace, Rico and Sage. Queued one approval for your 9am inbox. Total clicks required: one.
07:30
Sage· Guest Experience
Handled 18 chat enquiries since 6am — bookings, FAQs, refunds, a party of 12. 1.1s average reply. CSAT 97.3%.
08:15
Rico· Recovery
Recovered 23 abandoned carts overnight with personalised win-backs. Banked $4,820. 312 lapsed guests now scheduled for re-engagement.
09:02
You· Operator
Approved Ace’s Batman opening-weekend campaign with one click. No spreadsheets touched.
09:03
Ace· Sales & Promos
Sent the Batman push: SMS to 312 lapsed guests, email to 4,400 members, in-app to everyone. 28% F&B conversion projected.
10:18
Atlas· Insights & Analytics
Spotted F&B kitchen ticket-time creeping past target. Pinged you with a one-line forecast: 9 minutes from "noticeable".
11:36
Jinx· Orchestrator
Lunch summary in your inbox. Tuesday CTR running at 21% — three points above forecast. You haven’t opened a spreadsheet today.
// The team that never sleeps

The team your venue deserves.
Always on shift.

J
The GM
Jinx
Orchestrator
Your primary interface — hit ⌘J from anywhere. Jinx coordinates the team, delegates to the right agent, connects the dots across departments, and makes sure nothing falls through the cracks.
ROUTES · DELEGATES · APPROVES
A
Ace
Sales & Promos
Drives incremental revenue through upsells, cross-sells, flash deals, and promotional campaigns. Knows what to offer, when, and to whom.
THE CLOSER
AUDIENCE · COPY · CHANNELS
R
Rico
Recovery
Watches for abandoned carts, lapsing guests, and missed opportunities. Cart recovery, win-backs, and re-engagement — all on autopilot.
NO REVENUE LEFT BEHIND
CARTS · WIN-BACKS · LAPSED
A
Atlas
Insights & Analytics
Crunches numbers, detects anomalies, and surfaces trends across every department. Revenue forecasts, capacity patterns, performance reports — on demand.
SEES WHAT YOU CAN’T
PATTERNS · FORECASTS · ANOMALIES
S
Sage
Guest Experience
Handles guest conversations 24/7 — booking inquiries, refunds, rebookings, FAQs, and party planning. Warm, patient, and always on.
YOUR GUESTS' CONCIERGE
CHAT · BOOKINGS · CSAT
// Now in private preview

Stop being
the glue.

Take the leap and join the revolution.

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